New Website Coming Soon!
New Website Coming Soon!
FreedomRoad is excited to announce the launch of our NEW website going live November 1, 2017! By redesigning our website, we have made it easier for you to quickly access account information so you can move on with your busy life and Get Out And Ride®! Our new website features a single sign-on Account Management platform so you can manage your loan account with only ONE username and password. After November 1, you will no longer need more than one login to manage your account or make a payment.
How does this impact me?
It depends on how you currently use our website. Please continue reading below.
Customer Payment Portal Only Customers
On November 1, in order to make a payment to your loan, you need to first enroll in to Account Management. This is going to be a change from what you have been used to for the last several years. Essentially what we have done is taken the Payment Portal and put it inside of Account Management. Below is a link to the procedures you can use on or after November 1st in order to make a payment on our new platform.
Procedures for Customer Payment Portal Customers
Existing Account Management Customers
On November 1, in order to make a payment to your loan account, log in to your existing Account Management account. Next, click the Make A Payment button at the top of the page and key in your existing Payment Portal username and password when prompted. Going forward you will automatically connect to our Payment Portal any time you click on the Make A Payment button within Account Management. Below is a link to the procedures you can use on or after November 1st in order to make a payment on our new platform.
Procedures for Existing Account Management Customers
New or Returning Customers
If you are a new FreedomRoad customer, or have never used our Account Management and Payment Portal platforms, now is your chance! When you visit our website www.frf1.com, there will be an Account Management login box with an enroll link. Click on the Enroll link and follow the onscreen instructions. Once you are enrolled and logged in to Account Management, please locate the Make A Payment button. You will then be asked to key in your one-time Customer Payment Portal username and password. In order to recieve your one-time username and password, click on Create Account and follow the onscreen instructions. Below is a link to the procedures you can use on or after November 1st in order to make a payment on our new platform.
