Nationwide Phone Spoofing Scam:

• Fraudsters are placing “spoofed” phone calls to customers from phone numbers that make it appear the call is coming from your financial institution.
• Fraudsters are impersonating a member of the bank fraud department and attempting to obtain your online banking account password.

As a reminder:

• FreedomRoad Financial will never ask you for your password.
• Protect your accounts - you should never share your password with anyone, including your bank.
• Check your bank account regularly (ideally daily) and report any suspicious transactions.

Additional tips are available at https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

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We’d also like to make you aware of some Microsoft software issues you might be experiencing if you are a Windows 7 or Internet Explorer user.

Windows 7 and Internet Explorer are no longer supported by Microsoft.

• Windows 7 is software on older pcs that is a Microsoft product. Microsoft support for Microsoft 7 ended on January 14, 2020. ï¾ Customers can continue to use Windows 7 and their PC will still work, but these pcs are more vulnerable to security risks and viruses because Microsoft will no longer offer security updates for this system.ï¾ 
• Internet Explorer (IE) on a Windows 7 device is also no longer supported by Microsoft as of January 14, 2020.ï¾  If you continue to use IE on a Windows 7 computer, some features and functions may not operate properly.

Next Steps for Windows 7 PC and Internet Explorer users’

• Microsoft recommends moving to a new PC with Windows 10.
• Upgrading to Windows 10 with the default browser of Microsoft Edge, instead of Internet Explorer, will help protect your information and provide a better experience.
• Other browser options besides Internet Explorer include Chrome, Safari, and Firefox.
• If you are not sure if you are using Internet Explorer, this link will let you know what you have:ï¾  https://www.whatsmybrowser.org/

More information about Microsoft Windows 7:

• Additional information can be found here: https://support.microsoft.com/en-us/help/4057281/windows-7-support-will-end-on-january-14-2020